Our Clients
GREAT RETAILERS TRUST IN VOW RETAIL
VOW Retail's customers number some of the biggest and best-known major multiples in the UK. Names like Asda and Londis all have complete faith in our category management approach. In fact, some customers have been benefiting from our superior supply chain solutions for over ten years. Every one of our retail customers is unique and we do everything possible to satisfy their individual needs with our enviable added-value service.
VOW Retail is an ASDA Preferred Supplier for printer supplies. We have a collaborative working approach with mutual goals and aspirations. Their service levels to ASDA have always been high. Flexibility and communication is paramount to both parties, ensuring complete end-user satisfaction. Overall, I would have no hesitation in recommending VOW Retail as a supplier.
I have been a customer of VOW Retail for ten years now. The help and support from my account manager and the rest of the sales team cannot be faulted, as is that of the delivery service and accounts department. I find the whole customer experience to be friendly and extremely professional.
In this day and age of frustration with unanswered emails and phone calls, it's brilliant to have an account manager who replies almost immediately to any query I may have and sorts me out! It's one reason why I love dealing with VOW. Nothing is too much trouble, deliveries are prompt, and Customer Service always efficiently deal with any issue that may arise. Thumbs up for VOW Retail!
We took over the family business thirteen years ago and inherited VOW Retail as our main everyday supplier. Since then, we have never felt the need to look elsewhere to replace them. Everything is there at a touch of a button or, even better, at the end of a call. Thirteen, unlucky for some, but not for us...
Postscript has been trading for seven years now, and from the very start, has enjoyed outstanding support from our Account Manager, Hannah, and the whole VOW Retail team. I wouldn't hesitate to recommend VOW. Outstanding service from the start (range, administrative support, marketing materials) through fantastically consistent next day delivery to invoicing, pricing and digital marketing supporting both our shop and web retailing. I cannot fault VOW Retail, they have been instrumental in our success in a difficult retail environment.